Network Activations Level I
Quincy, MA
Work with internal resources to implement Managed Services solutions in the field Create configuration modifications alongside engineering to support project scale and execution Reconfig...

Manager of Learning & Development
Quincy, MA
Proactively identifying and addressing areas for improvement in training content and materials to drive enhanced productivity and performance. Designing and delegating thoughtful approac...

Voice Activations Supervisor
Quincy, MA
Distribute and manage workload across team members daily Provide escalation support for voice product activations both internally and to customers Manage vendor interactions, trainings,...

Voice Activations, VoIP
Quincy, MA
Use internal system to run through activation queue Assist technicians and customers on the phone Handle escalation support for voice product activations both internally and to customers...

Managed Services Supervisor
Quincy, MA
Lead team that provides Day 1 Support for SDWAN and Security products for customer locations and acts as first level or troubleshooting during initial site turn up Provide team support f...

Access Activations I
Quincy, MA
Use internal systems to run through activation queue Assist technicians and customers over the phone Troubleshoot when an unsuccessful event occurs Update router configurations Work with...

Offer Management Pricing Analyst
Lincoln, RI
Ability to define the customer's need while coordinating with the Sales and Premier team to gather comprehensive information about the pricing and solution requirements. Work with soluti...

Configuration Associate
Lincoln, RI
Responsible for maintaining and tracking inventory being worked for configuration Responsible for applying configurations to a variety of equipment Responsible for completing assigned wo...

Collections Analyst
Quincy, MA
Contacts assigned customer accounts concerning past due balances beginning at 31 days. Works closely with Premiers and Sales to address customer disputes and assist with finding resoluti...

Cost Audit Analyst
Quincy, MA
Review contracts, quotes, and internal cost management system data to identify and store expected costs Audit under and over billings to determine validity and take applicable action (Di...

VP of Product
Quincy, MA
Develop and execute a comprehensive product strategy that aligns with the company's vision, market opportunities, and customer needs. Lead and expand the product management team, fosteri...

Project Coordinator- Summer Internship
Murfreesboro, TN
Create and update trackers to show the progress of the project Work with other departments to ensure project pieces are completed on schedule Work with Project Manager to keep projects o...

Project Coordinator- Summer Internship
Quincy, MA
Create and update trackers to show the progress of the project Work with other departments to ensure project pieces are completed on schedule Work with Project Manager to keep projects o...

Monitoring/ Telemetry Optimization Analyst
Quincy, MA
Daily analysis and reporting on previous days data trends Review of high alert volume customer monitoring solutions and thresholds Zabbix trigger logic and threshold updates to fine tune...

Offer Management Pricing Analyst
Atlanta, GA
Ability to define the customer's need while coordinating with the Sales and Premier team to gather comprehensive information about the pricing and solution requirements. Work with soluti...