Independently plan, create and execute research plans that leverage a range of exploratory and evaluative methods to help define innovative products, applications & services across the entire use lifecycle. Create test materials and rigorous test plans for the measurement of individual and team performance across a variety of public safety and commercial products and appl

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Swing Shift Wed Sat, 12 00 pm 10 30 pm (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizing the pro

of the CAD/RMS System Manager include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances with c

Works with the customer to understand deep business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

Scope of Responsibilities/Expectations As a mechanical engineer, you will be involved in the design and development activities of highly sophisticated communications devices for professional and mission critical markets in the commercial, government and industrial segments. Responsibilities include Preparing concept designs of mechanical sub system that meets customer req

A simple device that keeps a small business nimble and efficient. A cutting edge radio that lets a medium sized retailer compete against online giants. A friendly Walkie Talkie that helps a family stay connected while hiking far outside their cell phone coverage. Products that we worked so hard, to make so simple. Hundreds of millions in revenue. This is your global marke

include Performs system configuration for all supported and assigned ECH solutions Performs site verification testing prior to cutting a site into a production environment Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment Documents all changes to the solution that may occur during the implementation phase of th

Face to Face and over the phone customer support for Astro products. Root cause and resolve assigned customer cases. High Speed digital circuit design to meet section requirements. Design of circuits using industry standard schematic capture tools. Worst case analysis of circuits in area of responsibility. Generate documentation in areas of responsibility. Define stress t

The AI/ML Engineer is responsible for developing, integrating, and deploying artificial intelligence algorithms for Cloud and embedded electronics. The Engineer will assist in generating project requirements and will develop code, determine appropriate software methods, gather data for system training and conduct testing to prove compliance with project requirements. The

include Tasks will include prospecting for new business to develop relationships with key decision makers, understand and respond to customer needs, track and report on account activity. Lead generation expertise to include the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery and individual research. Qualify a

We are looking for an experienced Product Manager with a track record of successfully creating and launching products and services, and who is both customer focused and technology savvy. Candidates must also be creative and highly analytical, able to work effectively in a matrix organization, easily adaptable to new processes and new ways of working in order to meet the e

include but not limited to Primary responsibility of the PremierOne Hypercare support is to provide face to face customer service and technical support Experience with administration of Law Enforcement Records Management System preferred Provide successful and consistent software application support with minimal to no impact on live operations Building relationships with c

include but are no limited to Lead the product Build deep understanding of our customers through the discovery process, translate insights into a product vision and detailed product requirements, prioritize relentlessly, define clear acceptance criteria, prioritize tradeoffs and drive our development teams to deliver quality products. Know the business of your products Lea