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- REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Behavioral Health Clinician (Family Advocate) with the Nancy J. Cotterman Center.
General Description
Provides counseling, screening, assessment, and intervention to individuals and families.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements
Requires a Master's degree from an accredited college or university with major coursework in social work, gerontology, psychology, or closely related field.
Requires one (1) year of social services casework, counseling or closely related field. Depending on the area of assignment, six (6) months of clinical case management may also be required.
Special Requirements
Depending upon area of assignment, may be required to work nights/weekends/holidays.
Special Certifications and Licenses Required
Must possess and maintain a valid Florida drivers license.
Preferences
- Experience working with child abuse, human trafficking and sexual assault survivors
- LMFT, LCSW, LMHC or Registered Intern (Social Work, Mental Health or Family Therapy)
- Bilingual English/Spanish, English/Creole and/or English/Portuguese- DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Conducts clinical screenings, interviews and bio-psychosocial evaluations.
Coordinates treatment with community, governmental and service providers.
Conducts community visits as needed to provide services to participants and their families.
Observes, evaluates, and monitors reports and records program participant status and progress.
Conducts group and individual service sessions.
Develops treatment plans with program participants and/or their families.
Maintains associated clinical records manually and/or electronically using computer based applications.
Prepares accurate and timely written reports on assigned caseload using computer based software applications.
Observes, evaluates, monitors, reports and records client status and progress.
Counsels program participants, including those with complex issues
Provides advocacy services to clients (greets family, obtains consent for medical exam, walks client to the exam room, provides emotional support during the examination, provides counseling service referrals and any other referrals family may need).
Acts as an advocate between the families and law enforcement, state attorney's office, or child protective services to ensure that the needs and/or concerns of the client are being addressed.
Links families to different agencies within the community, such as housing assistance, childcare, and foodbanks, to assist them with various needs.
Assists clients with completing assistance and relocation applications.
Participates in staff meetings and trainings as scheduled.
Confers with program participants, their families and/or other care-givers regarding issues of treatment.
Documents progress notes and tracks daily reports for documentation purposes.
Provide accompaniment services to clients (e.g., court, appointments)
Conduct community presentations and educational groups.
Assists with special projects assigned by the supervisor.
Perform emergency service duties in the event of a County emergency or disaster (e.g., staffing a shelter prior, during or after a hurricane).
Performs related work as assigned.
- WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time or sustained keyboard operations.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to traffic; moving machinery.- SPECIAL INFORMATION
Competencies
- Business Insight
Applies knowledge of business and the marketplace to advance the organization's goals. Has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives.- Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.- Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.- Ensures Accountability
Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.- Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.- Persuades
Uses compelling arguments to gain the support and commitment of others. Positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise.- Manages Ambiguity
Operates effectively, even when things are not certain or the way forward is not clear. Sees and seizes possible opportunities in unknown situations. Steers others skillfully with a stabilizing presence and clear targeted coaching in order to make significant progress.- Nimble Learning
Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Ensures that the organization gathers, shares, and benefits from lessons learned across the organization. Strongly champions and rewards exploration and learning and emphasizes their importance.- Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.