This role will lead the process, final handoff and stakeholder management efforts tied to all Digital Performance Benchmarks (DBP) research projects. They will be accountable for the quality of the results, end user satisfaction, timely delivery and ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. The Principal will be responsible for working across teams to ensure the success of large-scale research studies, help manage the QUADS Product team's roadmap to align with business priorities and own the metrics & reporting for QUADS data tools. The role provides excellent exposure to expansive datasets, to peers in other business units, as well as the opportunity to apply and further develop data validation, project management, and communication skills.

What you will do:

* Become an expert on internal tools, methodologies of different datasets & the Digital IQ Product; maintain an always-on pulse on the state and status of research projects

* Own timelines and primary communication with stakeholders on key project dates

* Work with R&A teams to set up DIQ projects including: kickoff meetings, data point selection, process/timeline, reminders for analysts, delivery of data & integration of feedback

* Own annual processes tied to DIQ, collaborating where necessary and managing deadlines across teams

* Plan, lead, and track concurrent workstreams involving analysts, researchers, product managers, engineers, and other stakeholders over the course of long research project cycles, applying project management (Jira Plan) principles and techniques to ensure timely and quality delivery of projects

* Collaborate / communicate across related areas of the DPB business (such as the DPB CoE and Industry Analyst teams) to ensure alignment and leverage shared capabilities

* Identify issues/problems that have impact beyond project; resolve issues working with teams across projects

* Serve as a liaison between technical and non-technical departments, communicate with other functions, developers, and product managers on product issues

* Proactively propose YoY process-improvements and best practice initiatives and implement them

* Collaborate with Product Team on status of open issues, assist with roadblocks and communicate status updates to relevant stakeholders

* Execute on research process optimization by developing documentation, templates and workflows

* Coordinate with product team members on team roadmap, ensuring organization across signature projects, shifting of priorities based on business needs and the ability to track success metrics

Role Qualifications

* Excellent written, verbal, and interpersonal communication skills

* 3-5 years of Excellent project / workflow management experience

* Goal-oriented and strong team player with the ability to manage others through influence, teamwork and relationship building skills

* Proven ability to manage geographically dispersed teams and to collaborate across all levels and functions throughout the organization

* Ability to work in a fast paced-environment with tight deadlines and multiple project deliverables

* Quick study with the ability to learn and operate effectively in new environments

* Experience with JIRA and Confluence (experience with Agile development process is a plus)

* A willingness to be flexible as product needs and priorities change/evolve over time

* Advanced Excel skills (including pivot tables, macros)

#LI-KS1

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email toApplicantAccommodations@gartner.com.

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.