Works under the direction of the Director of Quality Assurance and Compliance. This position supports and assists in fostering and monitoring compliance applicable to federal and state laws and regulations, other legal obligations, and institutional policies and procedures governing the administration of the principal functions within Student Financial Services.

Essential Functions and Duties

• Responsible for staying abreast of regulatory changes and standards and interpreting applicability of changes.
• Process Return of Title IV calculations (R2T4) within the college ERP system, COD, NSLDS, and CPS.
• Assist with discrepancies resolution between financial aid, credit and collections and finance as it relates to R2T4 processing.
• Access/create/modify R2T4 reports as needed for processing attendance records.
• Communicate with students and staff concerning award adjustments
• Maintain an effective file and store system on SharePoint for R2T4 records.
• Assist with documenting and ensuring all applicable policies and procedures with the financial aid arena are fully documented and adhered to.
• Responsible for the creation and updates to all financial forms both PDF and electronic forms.
• Assist with the collection of information for preparation of QA reports for specific financial aid programs.
• Perform monthly verifications of V4s and V5s and update V4/V5 report as needed.
• Perform special projects and other duties as assigned by the designated supervisor.
• May consult with PSC staff, faculty, and external parties.

• Experience with Microsoft Office suite type products including Excel and WORD.
• Good organizational skills, with special attention to details. Must be able to multi-task.
• Good oral and written communications skills and the ability to establish effective rapport with students, internal and external customers.
• Proficient with spreadsheets and databases.
• Ability to maintain confidential information.
• Ability to work independently on broader assignments with the responsibility for the planning of work.
• Ability to research records and procedures independently.
• Exceptional customer service skills.

Working Conditions & Additional Information

• Must be available to work overtime hours as needed to meet deadlines.
• Must have the ability to work proficiently in a busy, multi-office work area.
• Must be flexible and able to adapt well to changes.

Salary & Benefits Information

• This position is a level C15. Please see below for specific salary range.
• We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.

Required Education

• Graduation from a standard high school (or equivalent diploma).

Preferred Education

• Associates degree or Bachelor's degree preferred.
  

• Two (2) years of related experience required.

Submissions that do not include all parts of the following required information will not be considered:

• a resume
• an electronic job application (all sections MUST be completed)

This posting will remain open until filled.

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
• Polk State College is committed to equal access/equal opportunity in its programs, activities, and employment. For additional information, visit polk.edu/compliance. For questions or concerns, please contact: Lonnie Thompson, Chief of Institutional Compliance & Engagement/Title IX Coordinator; lthompson@polk.edu.
• To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodations are considered on a case-by-case basis.
• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.
• We encourage applicants to provide feedback of their experience or request help at Careers@polk.edu.