Working at IRSC has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, IRSC offers a benefits package:

*Wellness Wonders: Dive into a world of well-being with perks that nourish your body and soul. Health benefits that prioritize your fitness, mental health, and overall happiness await you with our employee only coverage paid by the college.

*Retirement Radiance: Picture your future shining as bright as your career! Our retirement benefits are designed to turn your golden years into a sunlit oasis. With robust plans and strategic investments, we're planting the seeds for your retirement bliss.

*Generous Time-Off Universe: Recharge and rejuvenate with ample vacation time, ensuring you return to work with newfound enthusiasm.

*Career Launchpad: Propel your career forward with projects that are not just tasks but missions, shaping industries and driving change.

Elevate Library Public Services: Coordinate and supervise the activities of staff and public services duties at an assigned Campus Library!

Are you a Library Operations Champion, ready to collaborate with College and County Librarians? Do you have exceptional customer service, time management, organizational, and interpersonal skills? Do you have a passion for all things related to books? Indian River State College invites you to take the helm as our Library Public Services Coordinator!

The Role: Library Public Services Coordinator

As our Library Operations Pioneer, you'll lead the charge in coordinating and supervising the activities of staff and public services duties at an assigned Campus Library. Your mission? To foster change by improving overall customer service levels, motivating staff, and creating a fun work environment!

JOB SUMMARY:

Under general supervision the Library Public Services Coordinator, coordinate and supervise the activities of staff and public services duties at an assigned Campus Library.

SPECIFIC DUTIES AND RESPONSIBILTIES:
* Supervises the Campus Library public services staff and all associated responsibilities, including staff training, scheduling public service desk shifts, developing new procedures to improve customer service, resolving escalated customer issues, and motivating library staff to meet goals (25%)

* Serves as lead for the library's technology needs by identifying hardware and software updates needed and partnering with College and County IT from request to completion (15%)

* Serves as a liaison to the St. Lucie County Library system, which includes but is not limited to serving on the county's IT taskforce (10%)

* Collaborates closely with faculty librarians and the Dean to develop and implement an effective communication plan between college, campus, and library stakeholders (10%)

* Serves as a part of the College library public service team, which includes providing excellent customer service to all library patrons and assisting students with basic technology questions (15%)

* Participates in the maintenance of the College and County library collections (20%)

* Completes all other duties and responsibilities as assigned. (5%)

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
* Associate degree from an accredited institution.

* Minimum three (3) years proven work experience and knowledge of library operations.

* Exceptional customer service, time management, organizational, and interpersonal skills.

* Proven knowledge of Microsoft Office and Windows-based computer applications.

* Ability to be sensitive to patron privacy, copyright law, and intellectual freedom issues.

* Ability to establish and maintain courteous and effective working relationships with colleagues, and the general public.

* This position includes some night and weekend shifts, as scheduled.

PHYSICAL DEMANDS:

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.