Senior Associate, Shareholder Services Team Lead:

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a talented Senior Associate, Shareholder Services Team Lead to join our Service Delivery team. This role is located in Lake Mary, FL - Hybrid.

In this role, you'll make an impact in the following ways:

• Supports professional and management staff by providing large and complex quantities of data related to, among others, financial transactions, account information and transaction processing to be used in responses to the most complicated client inquiries on a daily basis.
• Responds to ad hoc requests for non-standard information.
• Processes the most complex updates to shareholder accounts.
• Leads team and serves as the primary contact for the most complex of issues.
• Is the key point of contact for professional and management staff for complex matters, responding to phone, email and other inquiries regarding fund information, services and procedures.

To be successful in this role, we're seeking the following:

• Bachelors degree in accounting or the equivalent combination of education and experience is required
• 5-7 years of total work experience preferred. Experience in financial services preferred.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.