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Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of September 30, 2023. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 379 locations and has approximately 7,000 employees in North America.
As a key member of the Digital Platforms and Innovation team the Telematics IT Lead will have a role in the day-to-day management of Herc's digital telematics technologies. This role will be responsible for, maintaining, monitoring, evaluating, integrating, and updating various digital telematics components utilized at Herc. An ideal candidate must also have a strong background in telematics, requirements gathering, and communicating feedback and requests with various internal groups, leadership, and stakeholders.
To be successful in this role you should have a proven record supporting telematics software solutions, coaching team members, working with OEMs, experience with API data ingestion, strong communication skills, a good understanding of general business/functional knowledge, and service orientation.
- Develop and manage telematics digital strategy
- Lead, mentor and coach junior team members in the digital team
- Lead QA efforts of mobile and desktop applications integrated with telematics
- Work closely with business stakeholders to develop roadmaps and telematics strategy
- Help the digital team innovate telematics offerings to stay ahead in the marketplace
- Create and review requirements and specification documents of telematics systems and related digital platforms
- Maintain telematics digital solutions in accordance with SLAs and defined KPIs
- Be the liaison between IT and internal business stakeholders to help capture, support and translate their needs.
- Facilitate product ownership, prioritizing enhancements, and providing input to development teams in continuous innovation cycles
- Act as a subject matter expert and source of knowledge who contributes their expertise to enhance customer experience, evaluate needs, and determine suitable existing technical solutions to ensure that customers requirements are met.
- Execute a growth plan to maximize opportunities for Herc Rentals telematics digital services.
- Support new product offerings and digital transformation initiatives.
- Provide analysis and metrics as necessary to enhance performance and improve current and future product features and offerings.
- Represent the Herc brand in a professional manner.
- * Strong written and verbal communication skills with a polished and professional presence
- Strong project management skills
- Understanding of basic telecommunications
- Understanding of telematics OEM technologies including API management and ability to execute firmware upgrades
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Meet critical deadlines for high visibility projects and work constructively while under pressure
- Be an organized and self-motivated/independent worker with keen attention to detail and follow through
- Able to work with standard software business tools like MS Office (Excel, Visio, PowerPoint, Word)
- General AWS/cloud architecture knowledge helpful
- Understanding of mobile apps and technology helpful
Req #: 57966
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
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Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.