Position Type :
Full timeType Of Hire :
Associate Development Program (Full Time Hire)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
Join the 2022 FIS University Program!
As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.
This two-year full-time program has start dates in January, March, June and September with a dedicated "Learning Week" where you will;
This position is for a June 2022 start.
About The Team
The Client Experience (CX) team within the Risk, Credit, and Lending group of FIS is looking for Product Support Representatives to join our team in Jacksonville, FL. In this role you will become an expert on one or more software solutions used by our client base of banks, financial institutions, and leasing companies. You will then use this expertise to help these clients get the most value from our software. Our software solutions include:
ACBS Commercial Loan System
Ambit Asset Finance
Ambit BancWare
Ambit Optimist
AutoSuite
SyndTrak
What You Will Be Doing
Assist clients with functional and technical questions regarding FIS software
Build strong, long term working relationships with FIS clients
Work with development and product Management teams to improve our software
Train FIS clients on proper software usage
Participate in internal projects (i.e. software testing, release planning, client events, etc.)
What You Bring
Bachelor's degree in Business Administration, Finance, Management Information Systems, Computer Science, or other related field.
Proficiency in Microsoft Office Suite
Self-motivated and willingness to learn
Excellent communication and interpersonal skills
Added Bonus If You Have
Experience working for a bank, financial institution, or leasing company
Coursework in both finance and management information systems / computer science
A love for troubleshooting and analytical thinking
Experience using Microsoft SQL Server or other relational databases
Fluency in Spanish
What We Offer You
Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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