Customer Support Specialist Outbound DME Sales:
Responsible for increasing revenue through direct outbound sales calls to existing patient base. The OSS department is responsible for a variety of task; primarily, we are that 1st line of contact w/new patients & create orders for allotted supplies. This position requires a lot of sitting & speaking w/patients about their needs & what we can offer as a company to best accommodate those needs.
Customer Support Specialist of Medical Billing & Patient Care:
Provide support to the customers of the Support Center (patients, referral sources & employees) by performing tasks related to patient care & 3rd party reimbursement. Primarily responsible for new order intake to encompass accuracy w/clinical, billing & care related information & processing. 1st line of contact w/new customers.
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