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Window Service Technician

Jacksonville, FL

Operations
Full Time

Renewal by Andersen® careers offer unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance and commitment. If these values are important to you too, we want you on our team!

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Why Renewal by Andersen?

True multi-taskers, our retail operations team is proud of the products we install and dedicated to going the extra mile for our homeowners every day.

A reputation that stands apart

We've long understood that a quality experience is in the details. All of the engineering and craftsmanship we put into our products would mean little without the very best teams to back them up with service, warranty, field operations, logistics, and customer service and support.

Top-to-bottom expertise

Our business isn’t just making custom windows, it’s providing a world-class homeowner experience at all touchpoints. True multi-taskers, every member of our retail operations team is dedicated to our products AND our process.

A legacy of innovation

Our operations teams are the lynchpin of our business, challenging themselves each day, recognizing and rewarding success, taking pride in their work, and honoring a legacy built on doing the right thing.

Job Details

We are a nation-wide leader in premium window and door replacement company based in Orlando, Florida that offers its employees a chance to work in a growing industry with opportunities to grow and advance within the company. What We Offer • A great work environment • Hourly pay $18+ per hour, depending on experience • Opportunities for training and advancement • Paid vacation and 4 paid holidays per year • Health, Dental, Vision, and Life Insurance • 401K • Work Schedule: Full-time Monday through Friday with occasional weekends • Vehicle allowance and fuel card for use of your personal vehicle Responsibilities • Service and repair previously installed RbA products • Analyzes customer situations, determine corrective action to be taken and verify the action has fixed the situation as efficiently and cost effective as possible • Install window and door replacements • Make recommendations for process improvement • Keep current on RbA product and installation process changes • Inventory service stock area of warehouse • Accurately measure dimensions and determine installation processes for windows and doors • Provide installation solutions that match customer expectations • Complete and submit required paperwork • Portray a professional image • Provide a high level of customer satisfaction Requirements • High school diploma or general education degree (GED) • Must have a clean driver’s license and driving record for the past 5 years • Must be willing to undergo a drug test and background check • Must have some experience using tools and working on home improvement projects • Must have excellent written and verbal communication skills and a passion for great customer service • Must be able to work in a fast-paced environment with high volume and quick deadlines • Must have basic tools We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.