G4S Secure Integration is looking for a successful Technician thatwill be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.
Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems.
Troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
Completes service status reports and other documentation as required.
Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
Occasional assistance with installation projects when service call volume is low.
Other duties as assigned by supervisor.
4 years of field experience
Extensive knowledge of electronics, computer programming, site service, and installation experience
Experience with the following or similar systems: Software House, Nice Systems, Genetec, AMAG, Lenel, Honeywell, and Hirsch Electronics.
Must have a valid driver's license and be able to pass drug screening.
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity G4S is an Equal Opportunity/Affirmative Action Employer and an Alcohol- and Drug-Free Workplace