Warehouse Operations Manager
Orlando, FL 
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Posted 12 days ago
Job Description

PURPOSE OF THIS POSITION:

To direct and coordinate all warehouse activities out of Fort Lauderdale, FL ; develop and maintain processes that define activities to accomplish company goals in the most cost effective and efficient manner. This position has overall responsibility for all warehouse operations including safety, personnel, quality, planning, operational efficiencies, budgeting, manage operations in compliance with our Collective Bargaining Agreement and continuous improvement initiatives

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prepares and analyzes production plans in order to maximize usage of the warehouse assets and personnel to achieve operational goals and satisfy internal and external customer expectations.
  • Utilizes warehouse management system to evaluate production plans and make changes needed to reach operational goals.
  • Participates in the establishment of safety guidelines and promotes safe work practices.
  • Works with management team to develop and implement processes to improve internal and external quality and decrease cost.
  • Communicates company and warehouse objectives and progress toward the same to warehouse team.
  • Responsible for maintaining a safe working environment for all warehouse employees, as well as compliance with all OSHA regulations.
  • Responsible for warehouse housekeeping and company safety practices.
  • Responsible for warehouse employee hiring, utilization and turnover.
  • Responsible for development and tracking of warehouse annual operating and target budgets.
  • Responsible for utilization of warehouse as it relates to space, slotting and product flow.
  • Responsible to review and implement processes to improve cost of inventory and reduce waste in business.
  • People development; works with supervisors in developing and implementing their professional development plans.

Operations Management includes the following:

  • Develops and promotes goals and objectives by management and supervision of warehouse activities and personnel.
  • Ability to cover any and all shifts for vacation coverage under any supervisor that reports to you.
  • Develops personnel for each job duty.
  • Helps implement programs with Risk Manager or Safety Professional
  • Maintains open line of communication with team members and supervisors to Coordinator for maximum utilization of slots and cube as well as optimum travel time for picks and puts.
  • Develops and maintains communication with other departments to enhance the night warehouse's overall organization and efficiency.
  • Analyzes, identifies and proposes solutions of problems with the warehouse operation. Inspects warehouse facilities and equipment and recommends changes in allocation of space and procedures.
  • Serves as warehouse spokesperson in cases of legal proceedings, inquiry, feedback or requests for special information in order to facilities the accurate and precise flow of information.
  • Sets goals for operations to ensure that profit plan goals are met and maintained on a consistent basis.
  • Determines work procedures, prepares work schedules and expedites workflow.
  • Issues written and oral instructions.
  • Studies and standardizes procedures to improve efficiency of subordinates.
  • Maintains harmony among workers and resolves grievances.
  • Informs Operations VP when equipment is needed.
  • Answers inquire on types of service offered, rates, schedules, and areas serviced.
  • Oversees investigation of customer complaints involving such matters as damaged items mis-picks, overcharges and shipment delays and makes necessary adjustment.

Warehouse Function Management includes the following:

  • Oversees order selection and loading to ensure product quality and accuracy for customer satisfaction and efficient warehouse operation on all shifts.
  • Ensures that loading activities and monitored appropriately by warehouse supervisory staff, so that customers desiring special loading (i.e. on pallets and wrapped with shrink wrap) have their orders delivered as requested.
  • Monitors stocking and replenishment by reviewing product waste figures to ensure that proper products rotation is occurring.
  • Ensures that warehouse supervisory staff are processing and returning to data processing, in a timely manner, all check off sheets so that accurate information is invoiced to the customer.
  • Monitors delivery problems to ensure that loading schedule requirements will calls and high priority deliveries are being met by warehouse loading personnel.
  • Monitors for efficiency product receiving by reviewing and verifying product purchase orders to ensure accurate receiving of merchandise.
  • Reviews and evaluates the cause of miss-shipments to ensure that product is being counted and entered correctly on the purchase order.

Personnel Management includes the following:

  • Assesses needs to determine training and development of staff; provides appropriate training and development to staff.
  • Setting employee performance objectives, measuring performance, identifying performance gaps, and taking action to develop competence.
  • Review employee performance evaluation completed by warehouse supervisors, as required, to ensure the quality and fairness of the evaluation to the appropriate destination.
  • Conducts formal employee performance evaluations for the purpose of relating expectations to the warehouse staff and providing evaluation documentation.
  • Provides feedback, continuously, on the performance of associates by monitoring activities and reports for the purpose of relating expectations to the staff and identifying poor performance levels through regular staff meetings.
  • Completes personnel records and forms as required; assists in human resources actions as requested; performs other duties assigned.

Safety and Security Management includes the following:

  • Helps ensure that the warehouse is kept in a condition consistent with the safety standards set by Burris to reduce or eliminate related injuries and damage/loss of product and equipment. Also, ensures employees are trained and comply with all Burris policies concerning safety and security of operational activities in an effort to reduce accidents and product loss.
  • Ensures that staff is trained in the safe operation of automated equipment and the proper conduct of duties in an effort to reduce accidents and damage to products.
  • Monitors product loss and profit reduction due to shrink, along with injury levels and equipment/product damage levels, to ensure that warehouse management staff is enforcing policies concerning safety.
  • Other duties as assigned

REQUIREMENTS:

  • High School diploma or equivalent;
  • 10 years prior warehouse management experience
  • Proficient with operating a personal computer and use of MS Excel/Word/Outlook/PowerPoint and other required program
  • Prior warehouse experience with inventory control and distribution policy/procedure.
  • Food distribution industry experience and safety knowledge preferred.
  • Previous successful management experience (communication, coaching, organizational skills) preferred.
  • Ability to perform well in a team environment.
  • Strong budget planning, expense maintenance and reporting skills
  • Excellent leadership, organizational, managerial, and team building skills
  • Strong customer service skills
  • Ability to create a long-term business development plan
  • Ability to work and lead positively and cooperatively with others to create effective work relationships across temperatures and departments.
  • Willingness to pursue opportunities for on-going education and acquire knowledge to continually increase supervisory skills.
  • Ability to accept changing work demands and seek opportunities to improve warehouse operations.
  • WMS experience preferred
  • Occasional overnight travel required; ability to independently travel as needed, without restriction, by all modes of transportation, including car, plane or train for training or meetings.
  • Must maintain a valid state driver's license and safe driving record

Sunny Morning is an Equal Employment Opportunity Employer and will not permit discrimination against or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veteran's status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law.

California applicants can view the CCPA Notice

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
10+ years
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