We are seeking a diligent Room Attendant who will keep our hotel looking its absolute best. You will work with a team of cleaning professionals. Our ideal Room Attendant has a keen eye for detail and great pride in the work they do.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Keep work area clean and neat, free from dust and litter.
• Loads carts with supplies needed to perform duties.
• Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
  • Change bed linens and makes bed.
  • Vacuum carpet. Moves furniture as needed to clean.
  • Dust and clean all furniture including picture frames, bed frames, lamps, TV's, armoires, desks, etc.
  • Clean mirrors, surfaces, windows, walls, etc.
  • Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
  • Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
  • Empties wastebaskets.
  • Ensure guest room set up complies with standards.
  • Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
  • Turns in all Lost & Found items following the standard procedures.
  • Fills out assignment sheet as each room is completed.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Interacts with guests to answer questions and provide necessary services. Refers guests to other staff members if needed.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Be a Team Player and encourage the teamwork attitude among staff.
• Attends department and as necessary, inter-departmental meetings.
• Notify management of any pertinent information related to shift activities.
• Be knowledgeable in all hotel emergency procedures.
• Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
• Ensures total guest satisfaction.
• Follow supervisor's instructions and performs other duties as directed or assigned.

PHYSICAL REQUIREMENTS

• SITTING: Rarely.
• STANDING/WALKING: Constantly on a variety of surfaces (carpet, tile, granite, etc.)
• CROUCHING (BENDING AT KNEES): Occasionally. Lifting and completing tasks performed at low levels.
• KNEELING/CRAWLING: Occasionally. Lifting and completing tasks performed at low levels.
• STOOPING (BENDING AT WAIST): Frequently. Lifting and completing tasks at different levels.
• TWISTING/TURNING AT KNEES, WAIST & NECK: Frequently.
• CLIMBING: Occasionally.
• LEG/FOOT USE: Occasionally.
• REACHING (OVERHEAD/EXTENSION): Occasionally. Lifting and completing tasks at different levels.
• HANDLING/GRASPING: Constantly.
• FINGERING/FEELING: Constantly.
• PUSHING/PULLING: Frequently. Pushing carts and vacuum.
• LIFTING/CARRYING: Frequently lifting/moving up to 10 pounds. Occasionally lifting/moving up to 25 pounds.

We offer excellent benefits that include:

• Medical (two options) with vision
• Dental
• 401(k) with 4% company match
• Critical Illness
• Accident Insurance
• Hospitality Indemnity
• Voluntary Term Life Insurance (self, spouse/domestic partner, and children)
• Short-Term Disability
• Long-Term Disability
• Paid time off (vacation, sick, holidays)
• Meal stipend
• Free uniforms
• Free non-slip shoes (two free pair per year!)
• Ongoing training
• Education assistance
• Major hotel discounts at over 7,000 hotels worldwide
• Other company discounts

Sheraton Suites Orlando Airport is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 407-313-1022 or email xiomara.dejean@sheratonorlandoairport.com to let us know the nature of your request.