The Loan Coordinator I is responsible for the data integrity of customer and loan information as it is populated within loan applications and product packages and is the primary associate that works alongside the Busey Relationship Manager (RM). The coordinator collaborates with sales leaders on the generation of new loan requests, renewals, modifications or other customer requests within the Bank's loan origination system and develops strong working relationships with the Bank's external customer base and third-party vendors.
Primary Responsibilities
Develop and apply strong knowledge of the Bank's "credit culture" and in partnership with Loan Coordination leadership advise Relationship Managers on deviations from standard practices
Acts as a resource for Relationship Managers on loan operations and the processing of loan requests through the loan operation system
Functions as a point of contact for other internal departments during the loan process, serving as a liaison between commercial lending departments such as Credit, Compliance, Deposit Operations, Loan Documentation, Loan Servicing and Post-Closing Review
Manages and oversees annual renewals, new loan requests and monthly reporting tasks on all loan types
Completes daily processes and maintains pace with month end, quarter end and year end volume levels
Enters customer and loan information into the Bank's loan origination system with specific attention to data integrity at the point of input
Obtains all pre-closing documentation requirements, such as flood letters, title work, appraisals, entity documents, corporate searches, credit bureau reports
Interacts, both verbal and written, with clients per Relationship Manager's direction on collecting data, documents, and various general customer service requests
Reviews closed loan packages to ensure no changes to loan documents were made at closing without approval per loan policy
Requests Change Memos reflecting adjustments made to the loan request Post Approval
Verifies recordation and collateral perfection if applicable
Monitors and assist in clearing exception items
Monitors monthly reports for RM Team
Assists in processing and responding to daily overdrafts per RM instructions and bank policies as needed
Assembles and coordinates required financial information from Client to Credit Department for analysis as needed
Provides back-up support for other Loan Coordinators during vacations and other high-volume periods
Performs other duties as assigned
Education, Experience & Skills Required
Knowledge of:
Strong oral and written communication skills
Strong organizational skills
Strong Computer skills, including proficiency with Microsoft Office products and other proprietary bank systems
Ability to:
Multi-task and work independently
Perform duties under frequent time pressures
Complete work with frequent interruptions
Handle difficult problems involving multiple facets and variables in non-standardized situations
Education and Training:
Requires High School diploma.
Requires 2 or more years of related banking experience, commercial banking experience preferred.
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.